Privacy Policy
Sheldonn.io values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our platform. By using Sheldonn.io, you agree to the practices described in this policy. If you do not agree with the terms, please refrain from using our services.
- Information We Collect
We may collect personal data when you use Sheldonn.io, including:
- Account Information: Name, email address, company name, job title, and other account-related details.
- Customer Feedback: Information you provide through feedback tools such as surveys, tickets, emails, and other communication.
- Usage Data: Information about how you use our platform, including IP addresses, browser types, device information, and user interactions with our services.
- Communication Data: Any data provided when you contact us for support, inquiries, or other purposes.
- How We Use Your Information
We use the collected data for the following purposes:
- To Provide Our Services: To enable access to our platform, manage user accounts, and process feedback.
- To Improve Our Platform: To enhance the user experience, analyze trends, and resolve any issues you may encounter.
- To Communicate With You: To send service-related messages, promotional offers (if applicable), or any necessary updates.
- To Comply with Legal Obligations: To meet legal requirements such as financial regulations, tax laws, or court orders.
- Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. If you close your account, we will remove or anonymize your personal data unless we are required to keep it for legal or regulatory reasons.
- Data Sharing
We do not share your personal data with third parties, except:
- With Service Providers: Third-party service providers who assist in the operation of our platform (e.g., payment processors, hosting services) and who are bound by confidentiality agreements.
- For Legal Compliance: If required by law, we may share your data with authorities or other entities for legal reasons.
- Your Rights
You have the right to:
- Access: Request access to your personal data.
- Rectification: Correct any inaccuracies in your personal data.
- Erasure: Request the deletion of your personal data, subject to legal restrictions.
- Object: Object to processing based on legitimate interests or for direct marketing purposes.
- Portability: Request a copy of your data in a portable format.
- Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.
To exercise these rights, please contact us atgiorgio@sheldonn.com.
- Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, and destruction. However, no system can be fully secure, and we cannot guarantee the absolute security of your data.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience with Sheldonn.io. These tools help us analyze usage patterns, personalize content, and improve our services. You can control the use of cookies through your browser settings.
- International Data Transfers
Your personal data may be transferred and stored in countries outside the European Economic Area (EEA), including the United States. We ensure that these transfers comply with applicable laws and take measures to protect your data.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated “Last updated” date. Please check this page periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:giorgio@sheldonn.com.